Client Stories
Client Story: Leveraging AI for Automation in Recruitment
In a world where AI has become a buzzword, we're using AI within InfoCentric to add value to us as a business and to our time-poor Consultants.
31 March, 2025
Client Story: Supporting Digital Transformation for a Major Financial Services Provider
In an extremely competitive market, our client, a financial service provider, was looking to transform it’s service delivery model through a digital transformation program, aiming to set a new industry standard in customer experience.
27 February, 2025
Client Story: Modernising Data Management in Government
This Government Department wanted to understand who has provided an assessment and what the actual maturity level ratings are for each provider.
17 February, 2025
Client Story: Reducing Information Risk in Financial Services
A leading financial services provider wants to reduce the amount of unnecessary sensitive information held across the organisation.
20 May, 2024
Client Story: Managing a Single View of Customer Data Platform for a Financial Services Provider
Growth via acquisition had introduced many disparate and siloed customer systems, and there was an inability to provide a single view of customer for business insights and management
06 March, 2024
Client Story: Data Strategy in Government
This Government department was in the process of establishing a whole of department enterprise data warehouse initiative to support a multitude of geographically disparate service providers.
14 February, 2024
Client Story: How a Retailer Transformed it’s Cloud Enterprise Data Platform
Major Australian retailer was to support the group digital business objectives of driving the membership loyalty program.
29 January, 2024
Client Story: Dashboards for a Financial Institution
A Financial Institution who needed to transform and uplift key data and analytics dashboards and visualisations across a major business division.
27 September, 2023
Client Story: Building a Single view of customer
Growth via acquisition had introduced many disparate and siloed customer systems, and there was an inability to provide a single view of customer for business insights and management
05 June, 2023
Client Story: Customer Remediation within the Banking Sector
Driven by the outcomes of the banking royal commission, this major bank needed to address systemic issues where the bank had not delivered products to customers, requiring customers to be remediated accordingly.
05 June, 2023
Client Story: Shaping the Future of Payments for a Finance Leader
A leading financial services provider wanted to introduce Android and Apple payment options. But before doing so, they needed to know all potential outcomes.
21 May, 2023
Client Story: How a Digital Application Transformed a Life Insurers Customer Experience
A leading life insurer sought to boost customer engagement and increase satisfaction through a modern digital customer experience.
20 May, 2023
Client Story: Managing the Risk of a Data Breach for a Major Retailer
Our client, a leading retailer, wanted to uncover potential data breaches within their business and ensure compliance with the new mandatory data breach notification laws
20 May, 2023
