20 May Client Story: How a Digital Application Transformed a Life Insurers Customer Experience
A leading life insurer sought to boost customer engagement and increase satisfaction through a modern digital customer experience. ...
Financial Services
23 Nov How Is Data Analytics Used In Financial services?
Data analytics in financial services can be used to inform decision making for specific banking use cases (eg. loan profitability, customer satisfaction, compliance with APRA...
19 Sep What Remediation Means to a Bank
Posted at 09:43h
in AI & Machine Learning, Data Governance & Management, Financial Services, Regulatory Change
Driven out of the recommendations from the Australian Banking Royal Commission, customer remediation has become a critical process for the banks, as it seeks to...
15 Dec Insight Video Series – What is Open Banking?
Australian financial services institutions are customer obsessed. With the introduction of open banking, establishing data infrastructure, governance and management to support optimised customer engagement is...
19 Nov The Opportunity of Open Data & the Data Marketplace
If you work in the field of data, business is booming. There’s never been so much interest in the risks and value of data than...
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