InfoSure Sensitive Data Protection Service
Are your sensitive data assets susceptible to potential access, and do you have a remediation strategy in place to address possible data breaches? Regular reviews and remediation should be part of an organisation’s data risk management plan. Leveraging AI-driven insights can enhance accuracy and efficiency in identifying and managing sensitive data risks.
WHAT SETS US APART
InfoCentric has extensive experience working in complex, high-volume data environments to establish data governance best practices. We have a unique combination of data governance expertise and AI-powered technology to assist in managing structured and unstructured sensitive (PII) data. Our solutions employ natural language processing (NLP) to intelligently identify sensitive data, reducing false positives and ensuring accurate remediation.
This enables us to use our specialist skills and capabilities to offer a unique service designed to assess your information risk, with particular emphasis on your retention and management of sensitive data. By scanning and assessing your data assets using AI, we provide remediation services that assist internal customer teams in proactively addressing data exposures with enhanced precision.
INFOSURE DATA PROTECTION SERVICE
A short 6 minute video on the InfoSure Data Protection Service, providing a concise summary of the service and the benefits that it brings to customers looking to reduce their PI data risk.
KEY CHALLENGES
At InfoCentric, we recognise that data breaches will continue to rise over the next few years. The exponential growth of data, driven by new AI and ML-generated data types, has made enforcing information policies and standards increasingly complex. Traditional approaches struggle to keep pace, making AI-powered data protection services essential for mitigating risk.
Privacy laws further compound the challenge of managing sensitive PII data, with increasing penalties and fines from regulatory and compliance agencies.
The Office of the Australian information Commissioner (OAIC) has more information relating to penalties and fines to Australian companies from notifiable breaches.
- Evolving compliance requirements – The landscape of regulatory standards, such as Privacy Act 1988 (Cth) or APRA Standard CPS234 / 235 can be complex to manage. In 2022, penalties for repeated or serious privacy breaches in AU were increased significantly.
- Growing prevalence of data breaches – Data breaches are on the rise, with increasing numbers of large organisations across industries falling victim to large-scale cyber attacks. Tactics are constantly evolving, with multi-layered defences required.
- Real-world impacts of data breaches – Breached data can be used for identity theft, phishing scams, domestic violence, and more. Information available to those with malicious intent is hard to stop and can lead to serious harm.
- Internal risk and audit capability – Internal audits and risk assessments may have difficulty managing the scope and breadth of information management. However, unmanaged sensitive PII information can present an intolerable risk.
Client Story: Reducing Information Risk in Financial Services
Our client, a leading financial services provider, wanted to reduce the amount of unnecessary sensitive information held across the organisation. The enterprise had undergone significant change after several mergers and acquisitions, and information management was no longer aligned with best practice policy and regulatory obligations.
OUR KEY PRINCIPLES
InfoCentric has adapted our Information Management Framework and created our Information Assurance Model that guides a customer through an end to end set of activities for assessing your structured and unstructured information assets, establishing standards, policies and business rules, and then the critical process of guiding the customer through the assessment, review and remediation activities. Real time dashboard reporting provides critical information for executive and operational consumption and a collaboration environment provides a change management platform for end users to treat files.
INFOSURE – SENSITIVE DATA PROTECTION SERVICE
InfoCentric’s InfoSure Sensitive Data Protection Service identifies structured and unstructured sensitive PII data across multiple repositories using scanning and contextual analysis. High-risk environments, such as core business systems, network drives, and cloud storage, are analysed to detect and prioritise sensitive information.
For example, scanning can detect and validate sensitive attributes such as Name, Address, Phone, Medicare, Driver’s Licence, Email, Passport, Credit Card, Tax File Number, Gender, and Date of Birth – ensuring a high degree of accuracy in data classification.
InfoCentric’s InfoSure Service ensures a thorough clean-up and ongoing assurance process:
- Develop a remediation approach based on sensitivity scoring, integrating security and records management frameworks with targeted stakeholder education.
- Provide findings and insights to prioritise high-risk files, reducing noise from false positives and focusing efforts on real threats.
- Support teams with recommendations for remediation and an intuitive collaboration environment based on Microsoft Teams.
- Conduct audits post-remediation to provide assurance, identify residual risk, and generate strategic insights for long-term data governance.
BENEFITS
- Drastically reduce information risk by actively disposing of, or moving to manage files containing high-risk sensitive information.
- Make compliance easier by defining an appropriate set of consumable criteria for managing sensitive information
- Educate staff using ‘real life’ examples of unmanaged sensitive information (results of scan).
- Ensure ongoing compliance through more mature processes and annual audits.
- In the event of a data breach, use InfoSure to quickly identify and remediate your risk, protecting your organisations reputation.